Responsible Gaming

At exitobet, gambling is entertainment for adults, and it should stay that way. Gambling is not a way to earn money or to solve financial problems. We give you tools to control your money and your time, and we help you find support if play stops being fun.

Who should not gamble

Do not gamble if any of the following applies to you:

  • You are under 18. Gambling is prohibited for minors.

  • You are dealing with, or recovering from, an addiction or compulsive behaviour.

  • You are under the influence of alcohol or drugs.

  • Gambling is affecting your work, studies, finances or relationships.

  • You are trying to win back money you have lost.

  • You are playing with money you need for essential expenses, or with borrowed money.

We do not lend money and we do not offer play on credit.

Check yourself

Ask yourself honestly:

  • Do I spend more time or money on gambling than I planned?

  • Do I hide my gambling from people close to me?

  • Do I gamble to escape problems or to fix money troubles?

  • Have I tried to cut back and failed?

  • Does gambling come before family, friends or work?

If you answered yes to any of these questions, set limits now or take a break, and talk to one of the organisations listed below.

Limits and breaks

Our support team can help you set a limit, take a break or close your account. Contact us on live chat, available 24/7, or at soporte@exitobet.com.

To stop marketing messages by email or SMS, tell our support team.

Self-exclusion

If gambling is no longer healthy for you, you can exclude yourself at any time. Ask our 24/7 support team on live chat for a self-exclusion, for the period you choose or permanently.

  • Self-exclusion starts as soon as you confirm it.

  • It cannot be cancelled before the period ends. This is for your protection.

  • During self-exclusion you cannot log in, deposit or play, and we stop all marketing messages to you.

  • You can withdraw your remaining balance under our normal withdrawal rules.

  • Opening a new account during self-exclusion breaks our Terms and Conditions. We close any such account.

A family member who is worried about a player can also contact our support team. We review each case.

Protection of minors

Persons under 18 may not open an account or play at exitobet, in accordance with Paraguayan law. We verify age and identity. If we find that an account belongs to a minor, we close it, return the deposits and void the winnings.

If minors have access to your computer or phone:

  • Use parental-control software to block access to exitobet.com.py.

  • Never leave a device unattended with an open session.

  • Keep your username, password and payment details out of children's reach.

  • Talk openly with children about the risks of gambling.

Where to get help

If gambling is a problem for you or for someone close to you, help is available. It is free and confidential.

  • Línea 155, Ministry of Public Health and Social Welfare (Ministerio de Salud Pública y Bienestar Social): free and confidential mental health support, 24 hours a day. Call 155 from any phone.

  • Gamblers Anonymous (Jugadores Anónimos): peer-support groups for people with a gambling problem, with Spanish-language meetings. Web: www.gamblersanonymous.org

  • Gambling Therapy: free online support in Spanish and other languages, for players and their families. Web: www.gamblingtherapy.org

  • exitobet support: our team is available 24/7 on live chat and at soporte@exitobet.com. We can set limits, close your account or point you to help.

Licence

This website exitobet.com.py is authorized and regulated by the National Gambling Commission (CONAJZAR) under CONAJZAR Resolution No. 23/2019 and Law 1016/1997.

Uncontrolled gambling causes addiction and gambling disorder. Play responsibly. 18+